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Property Logo at Custer Estates Apartments, Monroe, 48162
Phone Number (734) 234-4071
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Property Logo at Custer Estates Apartments, Monroe, 48162

Frequently Asked Questions

1. What will you do to prepare my apartment before I move in?
We ensure your home will be 100% ready for you to move in!
2. Do you have on-site maintenance?
Yes! We have an on-site 24/7 Maintenance Team here to serve you!
3. An item in my unit needs repair. How do I get help?
We offer many convenient ways for our residents to submit a maintenance request! You can submit maintenance requests through our online Resident Portal, Resident App by calling or stopping by the office.
4. Do I have to be present for a service technician to perform work?
You do not need to be present during work orders.
5. What happens if I am locked out?
If you are locked out during the work day, please call the office. After hours you must call a locksmith.
6. Am I allowed to decorate the apartment without penalty?
We want you to make this your home as long as the unit is back in it's orginal condition when you move.
 
Amenities
1. Is parking available?
We have on-site parking.
2. Where are the washer and dryer/hookups?
Yes we offer washer and dryer hookups in select units and laundry facilities located in each building.
3. Is your community pet friendly?
Yes! We allow 2 pets per apartment (breed restrictions and pet policies apply).
4. What are the fees associated with having pets?
Contact us for Pet Fee information!
5. Are there weight or breed restrictions on pets?
Yes we have breed and weight restrictions (80lbs).
6. Is there a pet park?
No, but we have pet stations throughout the community
7. What appliances are standard?
Fridge, Microwave, Dishwasher, Garbage Disposal, Glass Top Stove
8. Do you offer furnished apartments?
Yes, we offer fully furnished apartments that are completely customizable to meet your needs.
9. How can I check availability for furnished apartments?
Contact us for information on our Furnished Housing Options!
10. Do you offer Short Term leases?
Yes we offer a range of Short Term Lease options!
11. Do you offer Corporate leases?
Yes we offer Corporate Leases.
12. What are the hours of the fitness center?
24 hours
13. What type of exercise equipment is available in the gym?
Elipiticals, treadmills, stationary bikes, free weights and universal weight machine
 
Admin
1. Does it cost anything to take a tour?
No cost to tour! Come visit your new home today!
2. Do I have to make an appointment or do you accept walk-ins?
We accept walk ins or appointments!
3. How accessible is the management at the local office?
We have regular posted Leasing Office Hours throughout the week and weekend hours!
4. How do I apply for an apartment?
You can apply online via our website or in person at the Leasing Office!
5. How long does it take for an application to be approved?
The average is about 24 hours.
6. What are my options for paying my rent?
You can pay online via eCheck, Debit, Credit or utilize WIPS (Walk in Payment Service at locations like Walmart, etc.)
7. How do I pay my rent online?
You can register for a Resident Portal account and make one time payments or set up recurring payments.
8. Am I required to purchase renter's insurance?
Yes, Residents must have an active Renter's Insurance Policy.
9. Which utilities are included in my rent?
Sewer and trash removal
10. How do I set up my utilities?
Consumers Energy 800-447-5050
11. Does this community offer a bonus if I was referred by one of my friends?
Contact us for current referral information!
 
Location
1. What is your community nearby?
Jeep, Flower Hospital, St. Anne's and St. Vincent's Hospitals, Chrysler, Owens Illinois, Owens Corning, Toledo Tool and Dye, Downtown Toledo, Fermi2
2. Which school district are you in?
Bedford Public Schools
3. How far away is the nearest dog park?
2 miles
4. Are there bike trails nearby?
Wildwood Metro Park in Toledo on Central Ave.
5. Where do residents shop?
Kroger in Lambertville, Target in Toledo, Franklin Park Mall in Toledo or Spring Meadows in Holland, OH
6. What's the name of the nearest coffee shop and how far is it from the property?
DeCapo - less than half a mile
 
Directions
1. How do I get to your community?
We are located just five min north of Toledo on Sterns and Lewis or about 9 minutes east of US23
2. What's the nearest cross street?
Lewis Ave - Sterns Ave

Testimonials